I'm sometimes blunt with new keepers - if they haven't even researched the basics of reptile needs before getting an animal. Coming to APS AFTER you've bought your snake or whatever and then asking the most basic questions about its needs is putting the cart way before the horse in my opinion. Animals are not like iPhones or other consumable gadgets which you can put away in a drawer until someone can show you how to use it, but unfortunately they are becoming commodities which are too easily acquired, and will break if not treated correctly.
My view is that intending keepers should be able to demonstrate a knowledge of basic husbandry skills, and perhaps a link with an experienced keeper, before being issued with a licence to keep reptiles. All the over-regulation of licenced keepers now in place in NSW stands for nothing while new keepers can walk in off the street and get a licence, and acquire a reptile, without even the most basic understanding of its needs.
A lot of the irritation I feel when those newbies come onto APS and start asking questions (to which they should know the answers before getting their pet) is directed toward those APS members who set themselves up as experts after only 10 minutes of keeping, and offer (frequently misleading but often insistent) advice to newbies, based on their own limited experience. Many of these new keepers have an expectation that reptiles are now domesticated animals, and all natural instincts and behaviours are bred out of them in the past 2-3 generations. Nothing could be further from the truth - a captive-bred Carpet Python hisses at its new owner - this shouldn't even raise a question here (because Carpet Pythons hiss at anything that disturbs them when they want to be alone - it's true!)... but it did because the EXPECTATION was that a 6yo Carpet should be well behaved based on past history. And then it becomes evident that the keeper doesn't know what to do about the snake when it exhibits quite normal, but unexpected behaviour. All this should be understood BEFORE the acquisition of the animal.
My rant for the day...Jamie