If u can get your little one out in the sun all day every day for the next wk, especially while u sort out your lights. A 5.0 & 30mm should've been doing the trick, so check that the hot basking spot is 40-44C - if it's not getting the right heat to digest the food properly, it can't then absorb the calcium. If not u need to up this by getting a bigger wattage basking light (if u give an idea on size of enclosure & air vents can suggest wattage needed)