Australis
Almost Legendary
Hard to believe something sent in what looks like thin crappy brown paper could pick up some damage after weeks and weeks of being chucked around.
Quarantined or sus package???
- Thread starter Heelssss
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Heelssss
Well-Known Member
As crappy as the paper looks, I still don't want my packages opened!!!
Might be the postman making himself at home with ppl parcels getting his Xmas list out of the way nice and early...........
Might be the postman making himself at home with ppl parcels getting his Xmas list out of the way nice and early...........
Nighthawk
Very Well-Known Member
We had 6 teachest boxes freighted to NZ five years ago... and so the saga goes:
Packed them all properly, inventoried, cleaned, customs declarations, the works. Paid at the office, cash up front and asked several times in several different ways if they were the ONLY costs, I was reassured that they were.
We didn't see those boxes for almost a year and a half. They made it to NZ, then the phonecalls began... you've only paid to ship to Auckland. You need to pay more. You need to pay a tax, you've shipped over a phone you haven't declared (it was in the paperwork, I went through it with them on the phone) OH you need to pay tax on that. I'd BOUGHT that phone in NZ but they didn't believe me, even though it was a siemens in a nokia package, and the nokia I'd bought in Aus was on me. We won't release the freight unless you come in person to sign some paperwork. Oh we'll ship it to Timaru, but you have to pay more.
End result: I gestated, gave birth, moved back to Aus, moved house to a different suburb, then we finally got our stuff back. Opened, taped, torn, quite a few things missing off the inventory and a lot of other things broken... No note.
I'm never freighting overseas again. NEVER.
Packed them all properly, inventoried, cleaned, customs declarations, the works. Paid at the office, cash up front and asked several times in several different ways if they were the ONLY costs, I was reassured that they were.
We didn't see those boxes for almost a year and a half. They made it to NZ, then the phonecalls began... you've only paid to ship to Auckland. You need to pay more. You need to pay a tax, you've shipped over a phone you haven't declared (it was in the paperwork, I went through it with them on the phone) OH you need to pay tax on that. I'd BOUGHT that phone in NZ but they didn't believe me, even though it was a siemens in a nokia package, and the nokia I'd bought in Aus was on me. We won't release the freight unless you come in person to sign some paperwork. Oh we'll ship it to Timaru, but you have to pay more.
End result: I gestated, gave birth, moved back to Aus, moved house to a different suburb, then we finally got our stuff back. Opened, taped, torn, quite a few things missing off the inventory and a lot of other things broken... No note.
I'm never freighting overseas again. NEVER.
SteveNT
Very Well-Known Member
I bought a $400 calcium reactor for the sw tank. It arrived, packaging shredded and reactor pulverised into 50 pieces. Then packaging and ruins stuffed into a plastic bag. AP would not take any responsibility. I use freight/ couriers now, worth the extra. Would never use AP for anything valuable again.
dangles
Well-Known Member
Crappy thin wrapping that has been damaged in transit by machines/ heavy items on top. You say it was an auspost bag? On all their bags the use for damaged items, it is printed on them that this is how the article was received by them. Not to mention they have a self adhesive strip at the top of the bags to secure rather than ties. I see lots of this everyday at work. Keep in mind small packets are freighted along with 10kg boxes in the uld's auspost useJust received my fake grass for my enclosure it took 2-3months to arrive. When it arrived it was all battered and ripped open. Then sealed with aus post bag. Wonder if it turns out on the tv series customs.
user 31898
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I have had customs open a couple of packages and they always have a sticker saying "opened and inspected by customs". I have also had packages torn and they have been re-bagged by auspost with a note stating it was damaged in transit.
If you ordered this from overseas then perhaps it was re-bagged on that end after being torn in machinery?
I guess we all have different experiences of postal services:
I have run an online business for 4 years and have been using Auspost with no losses what so ever. The courier I sometimes use however has delivered to wrong addresses, left parcels without obtaining signatures and not scanning the items on pick up so I don't know where they are in transit.
Best thing to do in future is pay the extra for insurance against loss or damage if ordering within Aus (extra $3.00/ $100 value I think now), and claim if express post is late (they will pay back your freight cost). From overseas is an issue though.
If you ordered this from overseas then perhaps it was re-bagged on that end after being torn in machinery?
I guess we all have different experiences of postal services:
I have run an online business for 4 years and have been using Auspost with no losses what so ever. The courier I sometimes use however has delivered to wrong addresses, left parcels without obtaining signatures and not scanning the items on pick up so I don't know where they are in transit.
Best thing to do in future is pay the extra for insurance against loss or damage if ordering within Aus (extra $3.00/ $100 value I think now), and claim if express post is late (they will pay back your freight cost). From overseas is an issue though.
I have had a couple of parcels from OS opened by customs but there is always a note saying that customs opened and inspected it but no items were removed.With no damage to items either.
Australis
Almost Legendary
I was sarcastically suggesting that it might just be the result of damage in transit. Possibly nothing to do with Customs or anyone else intentionally opening the package.
Heelssss
Well-Known Member
No dramas Australis & that's totally Understandable but it gives me the $@#'s that things break in the transit of it all. The packaging doesn't matter, a quick note from the courier or oz post would be nice. Oh well......
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