Its been a problem for a long time (even before SniperCap took over .... Probably why no one uses it. You will be in the middle of a conversation and it will log you out with no warning. Also my chat button has suddenly become really big...
Yeah, exactly the same problem we were having. We persisted for a while but it makes the chat unusable.
This is one question I'm sure you've had a million times already and are probably sick of answering, so I apologise before asking it, but is it absolutely sure that there are no backups available for the lost threads? It seems amazing that given what APS is/was over more than a decade, not a single backup exists for anything in the whole snake area. Not having a go at you of course, you've only just taken it over, but surely backups were being made at some point in the previous 10 years. Like many others I put thousands of posts into that area, and even up to the point it was lost (years after I'd been posting in it) I sometimes had people contacting me saying they'd like some of the information or pictures I'd put up there from various posts over the last decade. Of course, I was only one of many people contributing over that time, so there was enormous value in what has been lost. If not I suppose it's slackness on the part of previous admin or that they're unwilling to hand over backups for whatever reason, obviously not your fault at all.