If a seller is rude does it put you off?
I guess it comes down to plain old customer service!
just yesterday I dealt with a seller who was very blunt and quite rude in his responses to me in regards to the animal I was looking to buy. He made it sound like I was bothering him by asking questions!
Needless to say even if I was desperate for the rep I would not purchase from him.
A couple of months ago I was selling one of my brood mares, a lady enquired who lived in qld and was unable to come down to view the horse but was very interested.
I pulled the girl out of the paddock, and filmed every aspect of handling, body, movements and temperament and sent it to the lady.
After all the time I put in the person didn’t go ahead with the sale as there was one or 2 things she did not like which was fine by me.
I would expect great service from someone so I would be more than willing to give it back in return!
Rant over BUT anyone else have any stupidly bad sales stories they want to sell?
I guess it comes down to plain old customer service!
just yesterday I dealt with a seller who was very blunt and quite rude in his responses to me in regards to the animal I was looking to buy. He made it sound like I was bothering him by asking questions!
Needless to say even if I was desperate for the rep I would not purchase from him.
A couple of months ago I was selling one of my brood mares, a lady enquired who lived in qld and was unable to come down to view the horse but was very interested.
I pulled the girl out of the paddock, and filmed every aspect of handling, body, movements and temperament and sent it to the lady.
After all the time I put in the person didn’t go ahead with the sale as there was one or 2 things she did not like which was fine by me.
I would expect great service from someone so I would be more than willing to give it back in return!
Rant over BUT anyone else have any stupidly bad sales stories they want to sell?