What do you think?

[Auzlizardking]

I am not going to bore the readers of this forum with lengthy debates as this person has done, but I will say that he is a liar and troublemaker of the first degree. The photos he has posted show a damaged light fitting - it was not damaged when it left here and it was packed adequately. The notches were to allow for flat-packing and were to enable easy assembly - these would be covered by the wood once assembled and are perfectly safe. There is absolutely no safety issue with the enclosures and I have many customers who are more than happy with theirs. No animal or person has ever been harmed as a result of my work and I believe it is defamatory for this to be suggested. David needs to get his facts straight. He does in fact, need to return the items himself if he wishes them to be replaced, which I will quite happily do only because there was some confusion over the size. Also, it is the customer's responsibility to purchase insurance and it would be sensible when buying goods from such a distance away.
The bottom line is - I have not done anything wrong and I have been seriously threatened, harrassed and abused by this person. The only reason he posted his 'story' was to try to spitefully damage my credibility because he knows I am right and he is wrong.

 

[freddy]

well i stand by AuzLizardKing,
all that other guy shows is a cracked light fitting and a size mistake>> whoop de do .
ALK has stated that he will replace the items due to a miss understanding, why it needs to be dragged out like this i dont know:?

I have in fact been recommended to this seller by a few differant people i just dont have spare $$$ for more enclosures atm.

Dont judge this guy by one person i can guarentee you he has plenty of people with great recommendations.


this is all JMPO

 

[_popp_]

I have bought enclosures from Auzlizardking & so have many of my customers with no bad reports.

Cheers

 

[lacemonitor]

This situation had to of been realised from day one of advertising that the fact there had to come a time where a customer wasnt happy with the product or something to go wrong. I applaud ALK for offering his services in building enclosures but the wat i see it is that this thread has started as a seller asking simple advice to a bad situation and has now ended up in he said she said school yard tantics with a heap of fence sitters poking and prodding.

the way i see is it *you win some you lose some* and this can be said for both parties.

 

[spilota_variegata]

Alk

Mr. P. the photos actually show several broken light fittings, but once again you try to push the light fittings into the picture to cloud the issue. I don't give a damn about them, as I said they are easily replaced.

As to the slots, they would not be covered when the enclosures are assembled. 5cm slots cannot be covered by 1cm melamine, but once again you are trying to cloud the issue.

You claim I broke the light fittings. Be a man and admit you did not pack them sufficiently. It is clearly obvious by the evidence I have put forward that you packed and shipped them in a big rush. You had been caught out saying you had sent them when you had not. If I make a mistake, I am man enough to admit it. Are you a man???

As to no animals ever being hurt, this is only because I chose to inform you of your "mix up." If I constructed the enclosures as sent, I am sure there would have been animals injured and most likely dead.

Now back to the crux of the matter, the size of the enclosures. You stuffed up, not me. Show your integrity by sending me the correct enclosures. When you have done this, I will send you the ones you have sent. You have not demonstrated trust or integrity as yet. I had to wait 2 months for you to send the wrong ones, how many more months would I have to wait for you to send replacements? Remember, I have already paid you over $1000 and you still have not provided me with the goods you promised.

As to insurance. What you are saying to me is "I'm not a trustworthy person, so I advise you to get insurance as I fully intend to rip you off." If I had dealt with an honourable person, I would not need insurance.

Why would I want to damage your credibility? I dont even know you.

 

[spilota_variegata]

Alk

I just thought of a solution that would show viewers of this thread who is really the bad guy. You construct my replacement enclosures, submitting photos of progress (and dimensions). When you are ready to send them, contact me throught this forum. We will then both send the enclousures to each other at the same time. We will provide the tracking numbers to viewers of this forum so they can track their progress. This way there can be no deceipt.

Are you man enough to agree to these rules. I throw the challenge your way. Are you going to prove you are the good guy or hide behind words??

I've got nothing to hide - never have and never will.

David
[email protected]

 

[caffiend]

As to insurance. What you are saying to me is "I'm not a trustworthy person, so I advise you to get insurance as I fully intend to rip you off." If I had dealt with an honourable person, I would not need insurance.

I think the original insurance reference refers to postal / shipping insurance, to cover transit damage. Those of us who have done alot of online trading are very familiar with it and shoddy handling by carriers. The onus is USUALLY on the buyer to purchase additional shipping insurance and the seller will USUALLY give the buyer the choice of cheaper uninsured shipping at own risk or purchasing insurance.

Please correct me if I'm wrong on this, it's just an opinion, I am not privy to any first hand facts of the matter at hand, only hearsay.

I wish you both well with resolution of this matter

Cat

 

[JandC_Reptiles]

No1 has ever said ALL ALK's enclosures are shoddy, no1 has defamed his credibility or workmanship. BUT in this situation the enclosures are infact smaller than the estimated quote given to the buyer. The light fittings & thin walled rear board is another issue & 1 the buyer obviously is not too concerned about. IMO the seller should be responsible for the excess postage. Why should the buyer pay the extra $110 to return the faulty goods & recieve an exchange due to the sellers mistakes? I think the best way to sort this out would be for the seller to refund $110 to the buyer so that he can return the items (at the sellers cost) and an exchange made from there.

EDIT:
Just read the buyers reply & think thats a great idea. Also the forum get to spectate the proceeds of the transaction and both parties are responsible for 1/2 postage costs

 

[whiteyluvsrum]

"The bottom line is - I have not done anything wrong"


yes you have!
you made the wrong size enclosure!

 

[spilota_variegata]

Whiteyluvsrum

I wish I could have said as plainly as you. You hit the nail right on the head. 8)

Regards,

David...

 

[spilota_variegata]

I think the original insurance reference refers to postal / shipping insurance, to cover transit damage. Those of us who have done alot of online trading are very familiar with it and shoddy handling by carriers. The onus is USUALLY on the buyer to purchase additional shipping insurance and the seller will USUALLY give the buyer the choice of cheaper uninsured shipping at own risk or purchasing insurance.

Please correct me if I'm wrong on this, it's just an opinion, I am not privy to any first hand facts of the matter at hand, only hearsay.

I wish you both well with resolution of this matter

Cat

I admit Mr. P did not deliberately break the light fittings. They were clearly broken in transit. Mr. P. had no reason to send me broken fittings. Packing them between planks of wood without polystyrene spacers could also have contributed, but I am no expert, Mr. P. has obviously more experience in this regard and if he thought packing the light fittings this way was sufficient, who am I to argue.

Insurance would only cover me for breakage, not compensation for the incorrect goods. I have purchased many hundreds of items over the internet. Thus far, this is the only problem I have ever encountered. Statistically, the internet is a safe vehicle to purchase goods. Unfortunately the sheer distances goods are shipped allow some less reputable businesses - be they registered or not - to take advantage of some.

Thank you for your input.

Regards,

David
[email protected]

 

[shamous1]

Sort it out

I think David's way of sorting it out is seems pretty fair. This way it will be transparent for all to see. At the end of the day a satisfactory outcome is what, I believe, we would all like to see.

Everyone can become frustrated when things don't go their way. I know I do.

At the end of the day the wrong size enclosures were sent. Whether or not one person pays the postage or they go halvies is for them to sort. I do however think that Insurance is vitakl for expensive items. I now work in the Airline industry and the amount of freight that we see on a daily basis can be very easily damaged at any stage of the transit process.

Hope you guys sort this out as it is no good for anyone.

 

[Auzlizardking]

Well if sarcasm is the lowest form of wit I guess spilota variegata is right down there. Talk about clouding the issue!!!! I may have to remind him that I offered to replace the items if the others were returned - can you walk into a shop and demand a replacement if you don't return the original item first? The main concern here is the fact that this individual abused and threatened me (and my partner who is not involved) - These are his exact words as he wrote them in bold red type) "[COLOR="Red]Do Not Underestimate MeCOLOR] and then - "you have ripped me off and I will ensure you do not trade again. And the litany of abuse went on from threatening to call the police when the enclosures were running late to threatening my poor wife with ruin as well if she was involved!!!!! VS charged in with his threats before any rational discussion could take place. The size issue was an honest mistake after the customer stuffed around and changed his mind repeatedly. I have not (thank you whiteyluvsrum) done anything intentionally wrong and I would have been happy to rectify the situation if this clown hadn't been such a total a****le. Anyone that goes around screaming (in red) "Do not underestimate me" has issues - big time.

 

[JandC_Reptiles]

He has made a civil suggestion to return the goods at the same time you replace them. I think that is a fair compromise. So why not take him up on his offer? It's your business/hobby whatever you want to call it at stake here not his, so you have far more to lose than he does. He has photographic evidence to back his case while all you have is your word, and atm your word isn't looking so good after all of this now is it? Redeem yourself & show others that your word IS your bond and it was simply an honest mistake that is easily sorted out

I don't know either of you guys so I have an un-biased opinion on the subject. I am simply a bystander reading the information posted and that information is based on pics that he posted and hearsay that you have relayed. I don't know if the threats etc are true but I do know he is being fair in his posts. I suggest you do yourself a favour and PM the guy, have a civil convo and come to an agreement. Otherwise the way things are looking atm you won't be making too many sales in the future. JMO & friendly advice!

 

[spilota_variegata]

Alk

Mr. P. Be very careful what you say. I have backed up all my statements with evidence. It is obvious to me, and I am sure it is becoming a lot more obvious to others that I am not the bad guy here. I have never threatened your wife, yourself or any other person for that matter. The only conversation I have had with your wife was brief asking her to pass on I had called. You are starting to cross the line of legality and you are doing it in a public forum. Who is the person coming out with "guns blazing" as you put it. I have tried to be civil, please reciprocate in kind.

Regards,

David
[email protected]

 

[spilota_variegata]

Message to all.

I wish to take this opportunity to thank each and every one of you for your valuable - and at times entertaining - opinions. I feel I have said all I need. I don't want to lower the standard of this forum to something resembling a school yard mud slinging match.

I am certain Mr. P. is quite capable of making quality enclosures and probably has some satisfied customers. I am not a cabinet maker or carpenter and as such, cannot give an informed opinion.

I would like to especially thank the moderator and administrator of this forum for allowing me to post my argument.

I certainly do not wish Mr. P. to go out of business because of this isolated incident. I have already written these enclosures off and seriously doubt if there will ever be a resolution to this incident. Should Mr. P. decide to step up to the plate and right the wrong, good on him - I applaude his integrity. If not, I will not lose any sleep.

Thank you all for your time. I can be contacted at [email protected] should anyone wish to correspond.

I have been an avid reptile enthusiast all my life. When I was younger and more volatile, this sort of thing would have enfuriated me and eaten at me. Now it is nothing more than a slight aggrivation - a learning experience.

Regards,

David

 

[Auzlizardking]

Ok David here's my back up.

From: "Tara and David" <waglon@
Reply-To: "Tara and David" <waglon@
To: "Darryn

Subject: Re: freight cost query
Date: Wed, 11 Oct 2006 21:43:35 +0930
Darryn,

You have a real nerve. After making me wait for almost 2 months for my enclosures, you send me 3 that are only 90x45x45cm. I specifically asked for 90x60x60cm enclosures and you agreed to make and send me enclosures that size. Also, the light fittings you sent were all smashed due to poor packing and the backing was so thin that the electrical cable had torn through 2 of them. You have ripped me off and unless you rectify this problem I will ensure you do not trade again. The enclosures you sent had a total volume of 182.25 cubic metres. 90x60x60cm enclosures have a total volume of 324 cubic metres. This means you sold me nearly half of what I paid for as well as being unsuitable for snakes. You cannot use 1 mm ply for a backing for a enclosure, my big python could easily push its way through it.

I will give you one day to respond to this email with a suitable resolution. If you do not, I ensure you, I will prevent you from selling anything on the internet again. I will inform every herp in Australia of our dealings and I will provide them with all of your details. I will also make sure anyone who bids on your enclosures on EBAY will be informed of your shady dealings. You will not be able to get me for defamation as this can only be done if I lie about you. I will be totally honest and provide photographic evidence of my reportings. Do not underestimate me.

I have pasted the correspondence between us about the size of the enclosures.

I will send this email to three of your email addresses to make sure you get it.


Reply:

----- Original Message -----
From: Darryn
To: waglon@
Sent: Thursday, October 12, 2006 8:04 AM
Subject: Re: freight cost query

David,
Frist can you send me pics to confirm damage? I will replace the enclosure, send the old one back first and I'll replace it when I have the damaged one in your possesion. You will have to pay for postage back to me.
Darryn

From David:

From: "Tara and David"
Reply-To: "Tara and David"
To: "Darryn
Subject: Re: freight cost query
Date: Thu, 12 Oct 2006 09:17:05 +0930
Darryn,

I'll send you photos but I will not - repeat will not - send the others back to you until I get replacements. I do not have to pay for your criminal activities. You deliberately sent me enclosures much smaller than I ordered. I have no psychological problems, I just do not like being lied to and ripped off. I am a victim of crime and you are the perpetrator. You agreed to provide me with 3 x 90x60x60cm enclosures. I have complete documentation to substantiate my claim. I'm not going to waste my energy continually bouncing emails off you . You will replace my enclosures at your expense. I will be calling the ATO at midday if you do not resolve this issue to my satsifatction.

David.

From: Darryn
To: waglon@
Sent: Thursday, October 12, 2006 9:33 AM
Subject: Re: freight cost query

David,
''AS I SAID ''
That’s all I am ask to do.
Please go to the ATO that’s ok with me
Do what ever you want to do I have offered to fix the problem.
The enclosure you got where what you paid for you where not charged any more.
I will happily replace the enclosure but you must return them first. I will cover the cost of return freight.
That’s all I can do.
First can you send me pics to confirm damage? I will replace the enclosure, send the old one back first and I'll replace it when I have the damaged one in your possesion. You will have to pay for postage back to me.
Darryn

From: "Tara and David"
Reply-To: "Tara and David"
To: "Darryn
Subject: Re: freight cost query
Date: Thu, 12 Oct 2006 10:28:20 +0930
Darryn,

You amaze me. I am not asking you to fix the broken enclosures, I am telling you you have to replace the enclosures with the size I paid for. You agreed on a price for 3 enclosures 90x60x60cm. You cannot just decide to send me smaller enclosures at your whim. I have your emails which constitue as a legally binding contract. Do you need me to draw you pictures?

I will not send the enclosures back to you unitl you send replacements. It took you 2 months to send me these, do you think I am stupid enough to send you anything at my cost and wait for you to send something back. You have broken the law. Just admit you are at fault and stop stuffing me around.

As to calling the ATO, thank you for your blessing. They will be informed of your dealings on the internet, petlink and with xxxxxxxxxx xxxxxxx xxxxxxx shop. I will provide them with your ebay identities (yes all of them), your bank account details and all the email addresses you operate under. The ATO has the power to access you bank account details without your consent as well as get all you business dealings with EBAY. I also hope you have not implicated your partner as the ATO will also investigate her.
I have enclosed photos of some of the damage to the enclosures.

David.

Date: Thu, 12 Oct 2006 09:17:05 +0930
Darryn,

I'll send you photos but I will not - repeat will not - send the others back to you until I get replacements. I do not have to pay for your criminal activities. You deliberately sent me enclosures much smaller than I ordered. I have no psychological problems, I just do not like being lied to and ripped off. I am a victim of crime and you are the perpetrator. You agreed to provide me with 3 x 90x60x60cm enclosures. I have complete documentation to substantiate my claim. I'm not going to waste my energy continually bouncing emails off you . You will replace my enclosures at your expense. I will be calling the ATO at midday if you do not resolve this issue to my satsifatction.

David.


Well I guess i'm not trying to work this out am I David?

 

[spilota_variegata]

Alk

I see you are quite versed in editing the text in emails. Sure about 50% of the text in the email attachements are indeed mine, the other 50% has been edited by yourself. Please also include previous correspondence.

Also, if you are so adamant about replacing the enclosures, make good of your word and do it. You have just proven that you had photos of the enclosures prior to your post and that you also said I got what I paid for. Please if you are going to edit my emails, do so in a credible manner.



Regards,

David
[email protected]

 

[Auzlizardking]

Mr. P. Be very careful what you say. I have backed up all my statements with evidence. It is obvious to me, and I am sure it is becoming a lot more obvious to others that I am not the bad guy here. I have never threatened your wife, yourself or any other person for that matter. The only conversation I have had with your wife was brief asking her to pass on I had called. You are starting to cross the line of legality and you are doing it in a public forum. Who is the person coming out with "guns blazing" as you put it. I have tried to be civil, please reciprocate in kind.

Regards,

David
[email protected]

Is David now denying he wrote these emails? They are undeniable threats and abuse. End of story. I've wasted enough time on this nonsense. .He is a very clever troublemaker who can lie very convincingly while completely ignoring the proof right in front of him. Thank you to those people who were able to see the truth and support me

 

[DrOsteo]

Im not taking sides at all, however if you admit that you got the sizes wrong and he should have been sent the 60 cm ones, could you not just send him the correct ones and have the other ones sent back to you at the same time?

On the flip side, i do not endorse abbusive or threatening emails of any sort and especially not to someones partner who obviously has nothing to do with the transaction.